Legal PoliciesVeteranHomeLinkEffective Date: 13 March 2026VeteranHomeLink is owned and operated by:Social Impact Marketing Ltd
Company Number: 12816194
Registered Office:
19 St. Brides Road
Wick
Cowbridge
Wales
CF71 7QB
United KingdomWebsite:
https://veteranhomelink.comThese Legal Policies describe how VeteranHomeLink operates, how information is collected and used, and the terms governing use of the website.By accessing or using VeteranHomeLink you agree to these policies.1. Description of the ServiceVeteranHomeLink operates an online platform designed to connect individuals exploring VA home loan benefits with licensed mortgage professionals who specialize in VA loans.VeteranHomeLink does not:• originate mortgage loans
• provide financial or lending advice
• act as a lender or mortgage broker
• guarantee loan approval or loan termsThe platform facilitates introductions between users and participating mortgage professionals.All mortgage services are provided directly by independent lenders.2. Lead Generation ServiceWhen a user submits information through VeteranHomeLink, that information may be shared with one or more licensed mortgage professionals participating in the VeteranHomeLink network.These professionals may contact users regarding VA home loan opportunities.VeteranHomeLink acts solely as a lead generation and connection platform.3. Multiple Lender Contact DisclosureBy submitting a request through VeteranHomeLink you understand and agree that:• your information may be shared with multiple licensed mortgage professionals
• one or more lenders may contact you by phone, email, or SMS
• contact may occur shortly after submitting your requestVeteranHomeLink does not control how individual lenders respond to borrower inquiries.4. Compensation DisclosureVeteranHomeLink may receive compensation from participating mortgage professionals for borrower inquiries or introductions.Compensation may vary based on factors including:• borrower location
• borrower information
• lender participationThis compensation does not influence loan terms offered by lenders.VeteranHomeLink does not recommend or endorse specific lenders.5. Information We CollectWhen using VeteranHomeLink we may collect personal and technical information.Borrower InformationBorrowers may submit:• first name and last name
• phone number
• email address
• state or location
• estimated credit score range
• home purchase timeline
• additional information submitted through formsLoan Officer InformationLoan officers may submit:• name
• phone number
• email address
• NMLS number
• company name
• states licensed
• professional experience information6. SMS CommunicationsVeteranHomeLink may use SMS messaging to verify requests and communicate service notifications.By submitting your phone number through the website you consent to receive text messages from VeteranHomeLink regarding:• request confirmations
• application confirmations
• borrower connection notifications
• service updatesMessage and data rates may apply.Users may opt out of SMS communications at any time by replying STOP.Consent to receive communications is not required to obtain loan services from lenders.7. How Information Is UsedInformation collected through VeteranHomeLink may be used to:• connect borrowers with licensed mortgage professionals
• verify borrower requests
• verify loan officer applications
• deliver borrower inquiries to participating lenders
• improve website functionality and services
• prevent fraud or abuse of the platform8. Sharing of InformationBorrower information may be shared with licensed mortgage professionals participating in the VeteranHomeLink network.Information may also be shared with service providers that support the platform, including:• website hosting providers
• analytics services
• messaging services
• form processing servicesVeteranHomeLink does not sell personal data to unrelated third parties.Information may also be disclosed where required by law.9. Cookies and Website AnalyticsVeteranHomeLink may use cookies or similar technologies to:• improve user experience
• analyze website usage
• measure marketing performanceUsers may disable cookies through browser settings.10. Loan Officer ParticipationMortgage professionals applying through VeteranHomeLink confirm that they:• hold appropriate licensing where required
• provide accurate professional information
• comply with all applicable lending regulationsVeteranHomeLink reserves the right to approve or deny participation on the platform.11. No Loan GuaranteeSubmitting information through VeteranHomeLink does not guarantee:• loan approval
• loan offers
• contact from a lender
• specific loan termsLoan approvals and offers are determined solely by participating lenders.12. Acceptable UseUsers agree not to:• submit false or misleading information
• impersonate another individual
• attempt to disrupt website operations
• misuse the platform for unlawful purposesVeteranHomeLink reserves the right to restrict access if misuse occurs.13. Limitation of LiabilityTo the fullest extent permitted by law, Social Impact Marketing Ltd shall not be liable for:• loan decisions made by lenders
• loan terms offered by lenders
• interactions between borrowers and mortgage professionals
• financial decisions made based on information provided through the platformAny agreements entered into between borrowers and lenders occur solely between those parties.14. Intellectual PropertyAll content on the VeteranHomeLink website including text, branding, graphics, and design is the property of Social Impact Marketing Ltd and may not be reproduced without permission.15. Data RetentionPersonal information may be retained only as long as necessary to:• operate the platform
• maintain system security
• comply with legal obligations
• resolve disputes16. Policy UpdatesThese policies may be updated periodically.Updated versions will be posted on this page with a revised effective date.Continued use of the website constitutes acceptance of any changes.17. Governing LawThese Legal Policies are governed by the laws of England and Wales, except where mandatory consumer protection laws require otherwise.18. Contact InformationFor questions regarding these policies contact:Social Impact Marketing Ltd19 St. Brides Road
Wick
Cowbridge
Wales
CF71 7QB
United KingdomEmail: [email protected]